Policies, Terms & Conditions

Before You Book

When you are ready to schedule a session

When you are ready to schedule a session, please reach out via email to sarah@sacredgrovereiki.com, or by phone or text at (360) 672-1574.  Select and fill out any forms linked on the Session page. I would love to hear a little bit about what has led you here and what you hope to achieve through Reiki, along with any other details you would like to share.  This helps me to connect with you right from the start and tailor your experience to support, honor and respect your highest good. 

Cancellation Policy

Reiki Session Cancellation Policy There is a 24 Hour Cancellation Policy.  Please notify Sarah 24 hours prior (minimum) to your scheduled session time if you need to cancel or reschedule.  (Text or call (360) 672-1574.)  You will receive a notification confirming your session has been canceled or rescheduled. If you do not cancel or reschedule within 24 hours, a cancellation fee will be charged. The fee will be forfeiture of a booking fee (if one was paid) or 50% of a pre-paid session. Cancellation fees for other types of sessions may vary

Tarot Subscription Cancellation Policy - All Tarot subscription cancellations are the responsibility of the user.  Subscriptions will continue to bill weekly or monthly depending on the subscription until canceled by the user by notifying Sacred Grove Reiki that they desire to cancel via email at info@sacredgrovereiki.com.  We will do our best to cancel in a timely manner, but may not receive notification prior to an additional charge.  In the event that a user continues to be charged after requesting cancellation, a refund may be made, however, any refunds made will be reviewed on a case by case basis.  

Payment Policy

Payment for in-person sessions  -  First-time In-person sessions require a booking fee that will be applied to your total. This will be made via a PayPal link. If you need to cancel or reschedule and do not do so within 24 hrs.of your scheduled session, the booking fee will not be returned. For in-person sessions, If paying by cash, ApplePay, or Venmo, payment can be made at your scheduled session. A PayPal payment link can also be emailed or texted once your session is confirmed. This is my preferred method of payment. Unfortunately, personal checks cannot be accepted at this time.

Subscription Payments  -   Users signing up for recurring subscriptions will have their payments billed automatically via PayPal. Billing will continue until the subscription is canceled by the user (or at the user's request). In the event that PayPal is unable to bill a member, the subscription and all associated reads will be terminated or placed on hold until payment can be made. 

Payment for remote/distance sessions - Prepayment is required, And can be made via PayPal (you will receive a payment link via email or text). Alternate payment can be arranged via ApplePay or Venmo, but please make arraignments for this before your session. After completing the payment, your session will be confirmed.

 

Making Reiki Affordable- I want to be sure everyone who needs access to this kind of healing has access to it.  If you find that you are hesitant to book due to cost, please reach out to me and we can discuss some options.  I do not want anyone to go without because of financial reasons.  There are accommodations or alterations that can be made on a case by case basis.  **Like anything though, if this becomes something that is abused or taken advantage of in a negative way, I will unfortunately not be inclined to continue this policy.**

 

Session Rates - $100.00/hour. (*subject to change)  Some additional fees may apply depending on the session requirements. 

 

 

 

 

 

Disclaimer and Limited Liability

**Reiki Services Disclaimer **As is sometimes necessary, we must make it clear that Sacred Grove Reiki LLC and its associates are NOT licensed medical professionals and make no claim to diagnose or treat any medical conditions or issues. Sacred Grove Reiki LLC practitioners do not prescribe or perform medical treatment, prescribe substances, nor interfere with the treatment of a licensed medical professional. Reiki does not take the place of medical care. It is recommended that clients see a licensed physician or licensed health care professional for any physical or psychological ailment they may have. Reiki treatment can complement any medical or psychological care a client may be receiving. It is understood in Reiki practice that the body has the ability to heal itself and to do so, complete relaxation is often beneficial. Long term imbalances in the body or physical location sometimes require multiple sessions in order to facilitate healing in a place or person.

Tarot Disclosure of limitations -
A tarot reading should never be used in place of professional advice. Your reading cannot offer legal, medical, business, or financial advice nor does any portion of your reading purport to. You should not rely on a tarot reader to make decisions that would affect your mental, legal, financial, or medical conditions. If you need guidance in these areas PLEASE seek out a licensed professional. Our readings can only give you guidance on how to cope with a situation on a spiritual level.

Confidentiality - 
Sacred Grove Reiki LLC exercises reasonable diligence in maintaining the confidentiality of your Reiki session or Tarot reading and not willingly, knowingly, or intentionally disclose your identity or contents of your reading to a third party without your consent. HOWEVER, if Sacred Grove Reiki LLC genuinely believes that disclosure is required to 1) Prevent harm to yourself or others, 2) as a result of a court order or search warrant, or 3) to protect TSacred Grove Reiki LLC against claims or threat of claims, then we reserve the right to do so to the extent needed. Please keep in mind that there is no legal privilege between a client and a Reiki provider or Tarot reader the way there is between doctor/patient, lawyer/client, husband/wife or priest, and confessor.

Fortune Telling - 

Pursuant to applicable laws of certain jurisdictions, a person can be guilty of fortune telling when, for a fee or compensation, that person claims or pretends to tell fortunes, or holds him/herself out as being able, by claimed or pretended use of occult powers, to answer questions or give advice on personal matters, or to exorcise, influence or affect evil spirits or curses... UNLESS done explicitly for entertainment purposes only. Any and all readings performed by Sacred Grove Reiki LLC neither pretends or purports to tell the future or use occult powers in contradiction with those laws. In certain jurisdictions, a Tarot professional is required to disclose to you that your reading is for entertainment purposes only, and if such a law applies to your reading you are on notice thereof.

Furthermore - 

**Sacred Grove Reiki LLC makes no representations or warranties of any kind, express or implied, as to the information, content, materials, services or products included on this or their associated sites. Sacred Grove Reiki LLC will not be liable for any damages arising from the use of this or its associated sites. The products offered in our shop are not intended to treat, cure, or prevent any illness or disease. If you have or suspect that you have a medical problem,  consult with your physician for diagnosis or treatment. Use herbs as per instructions and always watch for any allergic reactions. You should always carefully read all product packaging and labels. Always consult your physician or health care provider before using any herbal products, especially if you have a medical problem. Sacred Grove Reiki LLC and/or its proprietors assume no liability for any injury, illness, or adverse effects caused by the misuse and/or use of the information or products presented on this website. All informational material, descriptions, and representations are subject to change. Sacred Grove Reiki LLC and/or its proprietors cannot, and will not, assume any liability for any manufacturer's descriptions of products sold by, but not manufactured by Sacred Grove Reiki LLC, or for inaccuracies or misstatements about products.

Items sold via this site are intended for personal and external use only (unless specifically indicated otherwise and manufactured for internal use or consumption) and any claims made regarding holistic or metaphysical properties are for informational purposes only and have not been tested or verified by any legal or governing entities such as the USDA or FDA for example.  The following of general safety guidelines and safe use instructions provided by the manufacturer are the responsibility of the customer, and Sacred Grove Reiki LLC does not accept responsibility for damages or injury resulting from products purchased but not manufactured by Sacred Grove Reiki LLC, or resulting from the misuse of any product purchased through this site.  For issues or questions concerning specific items, please reach out to the listed manufacturer of the product. 

 

**Shop Returns**  Sacred Grove Reiki will be happy to refund or exchange defected items but is not responsible for items damaged due to poor handling once shipped.  Every effort will be made to ensure items remain safe during shipping, but we cannot control how they are handled beyond that. Any refund requested due to shipping complaint will be considered on a case by case basis. Returns require images to be sent via email or text including the original shipping container, and shipping material, the shipping label, and the damaged item.  Once verified, please ship your return back to Sacred Grove Reiki with your Return Identification Number (which can be obtained by contacting Sacred Grove Reiki LLC via email or text) clearly labeled on the original shipping label included in the box. Sacred Grove Reiki LLC will not pay return shipping for any reason, and refunds will only be for the amount of the item minus original shipping costs. Please allow 7-10 days for a refund to be completed once the item has been received by Sacred Grove Reiki LLC.  While it usually does not take that long, depending on the purchase method and customer banking institutions, it could take longer to process a verified refund.  These policies and practices are subject to change without notice, so please check back often to confirm current policies and procedures. By completing a purchase or booking a session with Sacred Grove Reiki LLC, you are indicating that you have read, understand, and accept the above statements.